1. Introduction
At Fire & Form, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our studio, whether you are booking a workshop, requesting a custom glass commission, or arranging a private gallery tour.
2. Information We Collect
We collect information that you voluntarily provide to us when you use our services. This may include:
- — Identity Data: First name and last name.
- — Contact Data: Email address, telephone number, and delivery address for commissioned pieces.
- — Transaction Data: Details about workshops you have attended, pieces you have purchased from the gallery, and commission requests.
3. How We Use Your Information
We use the data we collect solely to facilitate and improve our studio services. Specifically, your information is used to:
- — Schedule and manage your attendance at our glassblowing workshops and private studio tours.
- — Communicate with you regarding the design, progress, and delivery of custom glass commissions.
- — Respond to your inquiries and provide customer support.
- — Maintain accurate administrative records for the studio.
4. Data Sharing and Security
We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers who assist us in operating our studio, such as payment processors and secure email platforms. All partners are required to keep your information confidential. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
5. Your Data Rights
You have the right to request access to the personal data we hold about you. You may also request that we correct any inaccuracies or delete your personal data entirely, subject to certain legal obligations we may have to retain specific records (such as financial transactions). To exercise these rights, please contact us using the details below.
6. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us:
Data Controller Fire & Form
Email hello@fireandform.se
Phone +46 40 12 47 80
Studio Address Davidshallsgatan 18, Malmö, Skåne 211 45, Sweden